Returns and Refund Policy

At Taerun, we want you to be satisfied with your purchase. If you are not completely happy with your order, we are here to help.

Returns

Customers may request a return within 30 days of receiving the order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

To start a return request, please contact our support team with your order details.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons. These may include personal care items, beauty products that have been opened, or other items specified on the product page.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, the refund will be processed back to your original payment method.

Please note that it may take several business days for the refund to appear in your account depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will review the issue and arrange a replacement or refund when appropriate.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

If you have questions about returns or refunds, please contact us:

Taerun
Email: taeruncontact@gmail.com
Website: https://taerunshop.com